Privacy Policy

Last updated: January 2024

Introduction

imbriexcus ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when using our services, including:

• Name and contact details (email address, postal address)
• Travel preferences and requirements
• Passport and identification details (when required for bookings)
• Payment information (processed securely through third-party providers)
• Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and approximate location
• Pages viewed and time spent on site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Process and manage your travel bookings
• Communicate with you about your enquiries and reservations
• Provide customer support and respond to your requests
• Send relevant information about destinations and services you have expressed interest in
• Improve our website and services
• Comply with legal obligations

Information Sharing

We may share your personal information with:

• Travel service providers (airlines, hotels, tour operators) necessary to fulfil your booking
• Payment processors to complete transactions
• Professional advisers when required
• Authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for seven years after the completion of travel.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

imbriexcus
47 Victoria Square
Birmingham B1 1BD
United Kingdom

Email: [email protected]